Booking terms

Booking Terms for the Cottages and Cabins

These terms concern all cottages or cabins that are booked through us, with a few exceptions. The specific booking terms are always displayed in the cottage info.

Booking terms

The booking is confirmed when the first payment (30%) has been made. The remainder shall be payed 4 weeks before the accommodation. For last minute bookings and for bookings shorter than 4 days, the full fee is charged at once.

Please arrange for receiving the keys 2-3 days before arrival from the cottage caretaker. The keys are handed out against receipt of payment.

The check in time is 3 pm. and check out is at noon, unless otherwise agreed. For week-reservations, the check-in and check-out day is Saturday, unless otherwise specified.

Cottages are let only to adults. People younger than 18 are welcome accompanied by adults. the reservation includes use of the cottage and the sauna as well as firewood, unless otherwise specified. It includes kitchen ware and cutlery and mattresses, pillow and blanket. The visitor needs to bring the bedlinen, i.e. the sheets, pillowcases and duvet covers, unless otherwise specified.

The visitor is responsible for cleaning during and at the end of the stay. The cottage must be left in the same condition as it was at check in. It is forbidden to accommodate more people than agreed to. Any damages caused by visitors or pets will be charged for.

Fees

  • Booking fee in Finland 12 €.
  • Booking fee abroad 20 €.

Cancellations 

A cancellation must be made in writing. There is a cancellation fee of 40 + 12 €.

If the cancellation is made at least 28 days before the check-in date, the booking confirmation charge is returned, less the cancellation fee.

In case of cancellation 28 – 21 days before check-in date, the  booking confirmation fee is not returned. If the cancellation is made later than 21 days before the check-in date, and it is not possible to re-rent, the full fee is withheld.

We recommend having travel insurance to cover for cancellations. Also last minute booking by telephone or email are binding. In case of no show, the fee will still be charged.

Archipelago Booking of Finland Ltd has the right to cancel bookings in the following cases.

  • In case of force majeure. The client will be refunded.
  • In case the fee has not been paid by due date.

The owner of the cottage has the right not to hand over the cottage, or disrupt the stay, in case of misbehaviour or drug use of the tenants. In this case, the client is not refunded.

Any complaints about the accommodation should be given immediately directly to the owner or caretaker. It is good to inform also Archipelago Booking of Finland Ltd of any arisen shortcomings, although the firm is not responsible for them.

If the client wants to make a complaint against Archipelago Booking of Finland Ltd, he has to prove that the shortcomings have been confirmed with the owner or caretaker, and documentation signed by both parties must be given.

Archipelago Booking of Finland Ltd reserves for price changes.

Hotels and Bed & Breakfast

These terms are applicable to the accommodation in rooms that are rented through Archipelago Booking of Finland Ltd, except for a few exceptions such as Seili and Örö islands. 

At reservation, the client must give his or her name, home address, date of arrival and departure as well as method of payment. The reservation is binding to the accommodator (service provider) when it has been confirmed by telephone, by writing or by email. The service provider may charge a reservation fee or make a reservation on the client’s credit card secure the reservation. The client may cancel the reservation latest at 6 pm. the day before.

If the client does not show up, the service provider has the right to chare one night’s stay, unless the room can be re-sold.

A reservation of more than one day can be cancelled without fees 15 days before check-in date. For later cancellations, a charge of 50 % for the time that the room cannot be resold is applied. If a reservation of more than one day is cancelled less than two days before check-in date and the service provider can’t re-sell the room, the full charge is applied.