Tacksamheten Booking Terms

Storbåt Tacksamheten

Birthday Sail: Tacksamheten Goes Åland

For room reservations, 100% of the booking will be withheld 14 days before accommodation. 

As for the sail, meals and tent accommodation, the 12€ booking fee will always be withheld.

Cancellation at least 14 days before departure, no additional cost
Cancellation over 7 days before departure, 10% of total cost withheld
Cancellation under 7 days before departure, 65% will be withheld 
Cancellation under 4 days before departure, 100% will be withheld  

 

 Tacksamheten’s Theme Sails

Theme sails, where the place of departure not Nauvo, and which contain meals or other additional services (ie. National Park Sail).

Upon cancellation, the 12€ booking fee will always be withheld.

Cancellation at least 14 days before departure, no additional cost
Cancellation over 7 days before departure, 10% withheld
Cancellation under 7 days before departure, 65% withheld
Cancellation under 4 days before departure, 100% withheld 

Tacksamheten’s Private Sails 
2 or 3 hour private sails without additional services:
In case of cancellation, we will foremost try to find an alternative date for the sail. If the cancellation comes under 24 hours before departure, 50% of the order will be withheld.

If the private sail includes meals or accommodation, Tacksamheten’s Theme Sail cancellation terms will apply. 

Other Public Sails by Tacksamheten

In case of cancellation, we will foremost try to find an alternative date for the sail. If that is not possible, the 12€ booking fee and 15% of the ticket cost will be withheld on confirmed and paid tickets.

If the sail includes meals or accommodation, Tacksamheten’s Theme Sail cancellation terms will apply. 

If the sail is cancelled due to reasons relating to the vessel or the service providers, all fees will be returned to the customer. 

If the sail is cancelled due to, in example, to few participants, all fees will be returned to the customer and or the reservation will be transfered to another date, if possible. 

Force Majeure
In case of Force Majeure,  a surprising and insurmountable event, we hold the right to make changes to the schedules, use a different vessel or cancel the order/sail. Archipelago Booking of Finland is not liable for any costs to the customer due to Force Majeure.

Reclamations

Any problems must be immediately informed to the crew or captain, to Archipelago Booking or the arranging party of the event in question. If this is not possible and the reclamation includes a compensation claim, Archipelago Booking must be informed in writing within 14 days of the event. The right to change schedules and prices is withheld by Archipelago Booking.  Archipelago Booking of Finland is not liable for losses of  further transport connections due to delays, or other hindrances or the costs thereof.